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Service Idea

Customer centric and provide satisfied, humanized service

Service is a culture; it not only represents a kind of system and procedure, but also it has been integrated into our corporate culture and accepted and pursued by all employees in Dinghan.

The services are derived from users’ needs. Dinghan, as always, provides users with high-quality and efficient services, and increases service self-restoration mechanism and improves the service quality through providing paid services, meanwhile, seeks methods for improvement of service content and service mode to make both the two parties get the optimum benefit.

Dinghan provides users with standardized, professional, diversified and productized services. Standardization stands for service specification, professionalization stands for service quality, diversification stands for service content and productization stands for different service quality and service value, all of which are measured by user satisfaction.

Service Features

Professional: Professional technical team, and equipment

Formal: Standard service process

Fast: 14 technical and spare part centers all over the country, 7*24 hours quickly response

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